Make Telecom Systems, Network, Phones, Product and Services for the Common man.

Make Telecom Systems, network, Phones, Product and Services for the Common man.

There is urgent need to make Telecom systems, Networks, Phones, Products and Services that are available, accessible and affordable to common man. As in every business, success of the business is in its capability to build volume and cost of end user devices and cost of usage are important factor in bringing in business volume.  There was a time telecom industrialists where the considered view of most telecom industrialists that the business focus shall be on the creamy layer as 80% of the revenue come from 20% of the high end users there. But enormous growth story of telecom that happened in last decade is ample proof that the fact is other way around. Considerable reduction in cost of end user devices and cost usage helped the the business to grow in huge volumes everywhere, turning the table as 90% revenue generating users are there in the general mass that contribute the much higher volume of revenue than that of the 10% in the creamy layer.

However, the phone vendors vie each other in bringing into the market more and more  smarter phones so as to make quick money from the creamy layer instead of enhancing more capability on affordable models catering the needs of the vast majority users in the general mass of the population. Same goes in the case of hype up towards higher and higher data speed capability whether the technology and the systems in the field are ready for it or not, and also whether most users that generate major business volume really need it and have the knowhow to manage sophisticated technology products and features.

It creates considerable fission in the path of smooth growth as most of the hyped up products are like putting the cart before the horse making it difficult for the service providers to make available systems & technology that cater for the high volume of lower level and the low volume creamy layer customers at the same time.

While every sophisticated features being offered with the release of  each high profile phones cannot be included in the lower models, there is a need to continue with provision of features that are useful to the majority population in phones that are affordable and that will continue to be of interest in the long run and benefit both users and the industry. In addition to above factors, the new generation technology use much higher frequencies in the spectrum layer which also becomes an important factor that could disrupt the growth of business volume.

While it is possible to manufacture phones that can handle different technology systems and network, cost goes up heavily both for the network operators as well as for the users especially where Governments decide to extract money for different layers of wireless spectrum that are needed to provide service across the users. This is more so due to lack of understanding that the basic spectrum cost shall include cost of new spectrum that will be needed by the licensed service provider for their technology upgrades later.  There are many such contentious issues to be ironed out between the Licensee/Spectrum providers and Telecom industrialists.

In fact Telecom penetration of a billion and its effect on the very much talked about ‘Inclusive finance’ and saving that can be made by prevention of pilferage and corrupt practices in India will contribute much more to the GDP than what government can make by selling License and Spectrum to Telecom Industry and ultimately these will be passed on by them  to the user.

Potential of using phones for disparate telephony related and non-telephony related Value Added Systems are becoming limitless. For example, the products that related to multimedia transactions, health care products, Money management using phones etc.

Mobile phones play a major role in Internet of Things (IOT). The features such as text to voice conversion especially with transcription to vernacular option is a marvelous product that can be of great use in guiding the users who are not having text reading level of knowledge, to follow the instructions in the texts in screen displays or voice interactive systems and respond accordingly. Some of which could be voice response for authentication in form voice recognition for security purpose.

In short Government should concentrate on people centric technology and giving focus on making mobile phones a Life Science Device (LSD) that will help eradicate poverty and enrich the social status of hundreds of millions in the lower space of the socio economic pyramid in the country.

Also please read my blogs and chart showing Poverty index, Standard of living versus resource mobilization based on GDP growth.

1.Open out Telecom Manufacturing Sector in India.

2. ‘More Transparency Needed in Seller – Buyer Relation’.

3. It was (is) wrong to sell wireless spectrum by auction or else.

4. Universal Un-banked Money Management by phone

5. Mobile Phones as ‘Life Science Device’.  (Internet of things)

6. Phones can save fuel, human time and efforts and save cost government’s cost for  printing money.

Poverty Eradication_Chart

Abraham Paul. e-mail:    Tweet @PA_Paul

About papaulsblog

Vision & Objective: Telecom has always been the passion of my life. After 55 years of outstanding career and many personal contributions to the industry, I still have same urge, and desire to give back to the industry, the abundant experience, knowledge and potential acquired, by providing consultancy service to forward looking enterprises and entrepreneurs in Legacy and New generation Telecom & IT in the areas of Business Management, Technology, Engineering and Services. Apolitical and religiously unbiased.
This entry was posted in IT based services, Politics & Governance, Social and Community affairs, Telecom Technology. Bookmark the permalink.

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